Privacy Policy
How Confeanza Tech collects, uses, and protects your personal information.
Last updated: June 2026 · Effective date: January 2024
1. Information We Collect
Confeanza Tech ("we", "us", or "our") collects information you provide directly and information collected automatically when you use our website or services.
Information you provide:
- Contact details: name, email address, phone number, company name
- Enquiry and project details submitted via contact forms
- Account credentials if you register for a client portal
- Payment information processed by our secure payment partners
- Communications you send us by email, phone, or any other channel
Information collected automatically:
- IP address, browser type, operating system, and device information
- Pages visited, time spent, and navigation patterns on our website
- Referring URLs and search terms used to reach our site
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to enquiries, provide quotes, and manage client engagements
- To deliver, maintain, and improve our software products and services
- To send project updates, invoices, and service-related communications
- To send marketing communications where you have given consent
- To analyse website usage and improve our online presence
- To comply with legal obligations and protect our legal rights
- To prevent fraud, abuse, and unauthorized access to our systems
We process your data on the legal bases of: contract performance, legitimate interests, legal obligation, and consent (where applicable). You may withdraw consent at any time.
3. Information Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share data only in these limited circumstances:
- Service providers: Trusted third parties who assist in website hosting, email delivery, analytics, and payment processing — bound by confidentiality agreements
- Business transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of that transaction
- Legal requirements: When required by law, court order, or to protect the rights and safety of Confeanza Tech, its clients, or the public
- With your consent: In any other circumstances where you have given explicit consent
4. Data Storage & Security
Your data is stored on secure, access-controlled servers. We implement industry-standard technical and organizational measures including:
- TLS/SSL encryption for all data in transit
- AES-256 encryption for sensitive data at rest
- Role-based access controls (RBAC) limiting data access to authorized personnel
- Regular security audits and penetration testing
- Incident response procedures aligned with ISO 27001 practices
We retain personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law. Client project data is retained for a minimum of 7 years for legal and audit purposes, unless otherwise agreed.
5. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your experience and understand how visitors use our site.
- Essential cookies: Required for the website to function correctly. These cannot be disabled.
- Analytics cookies: Help us understand traffic patterns and improve our website (e.g., Google Analytics). You may opt out.
- Preference cookies: Remember your settings and preferences between visits.
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
6. Third-Party Services
Our website may integrate with or link to third-party services. We are not responsible for the privacy practices of those services. We currently use:
- Google Analytics — website analytics (governed by Google's Privacy Policy)
- EmailJS — contact form email delivery
- Google Fonts — typeface rendering (font files may be loaded from Google servers)
When you follow links to external websites, we encourage you to review their privacy policies independently.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request erasure of your personal data (subject to legal retention requirements)
- Portability: Request your data in a structured, machine-readable format
- Objection: Object to processing based on legitimate interests or for direct marketing
- Restriction: Request restriction of processing in certain circumstances
To exercise any of these rights, contact us at info@confeanzatech.com. We will respond within 30 days.
8. Children's Privacy
Our website and services are directed at business professionals and are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us immediately and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes by posting a notice on our website or by email. The "Last updated" date at the top of this page reflects the most recent revision.
Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.